 |
 |
 |
HOW TO OBTAIN WARRANTY INFORMATION
If you are a store, please contact KMC Music Inc customer service with the model
number, serial number, problem and warranty status of the item.
You will be issued a Return Authorization number (RMA) and shipping
instructions to return the instrument to the appropriate KMC
Music facility for Warranty Evaluation.
If you are a consumer, please contact your place of purchase
to request Warranty Evaluation. You need to provide the model
number, serial number and a copy of your original sales receipt
for the instrument when you return it to the store. The store
will contact KMC Music on your behalf to arrange for the Warranty
Evaluation.
If your place of purchase is no longer in business or
is not located near you, please search our Warranty Service
Center to find one close to you.
If you have an electronics problem, please use the Warranty
Service Center search to find a local Authorized Service Center
to contact for evaluation. In most cases, the Service Center
can trouble-shoot, order the parts and repair the problem.
THE CUSTOMER SERVICE AND WARRANTY INFORMATION LISTED ON THIS
WEB SITE APPLIES TO UNITED STATES CUSTOMERS ONLY.
FOR CUSTOMERS OUTSIDE THE UNITED STATES, PLEASE CONTACT YOUR
DISTRIBUTOR.
How long is
my warranty? |
| |
| |
KMC’s East Coast Customer Service team recently awarded Jay Cole with 2009 Customer Service Rep of the Year. “Jay is a fantastic rep and makes customer...MORE |
|
